Process for Redressal of Investors Grievance
Capitalmind Mutual Fund is committed to providing best in class service to our investors. Should you have any concerns or grievances, please get in touch with us via the following mechanisms. We will provide you with a grievance registration number for your reference, and will endeavour to address your concerns and/or grievances promptly.
Call or Write to Customer Care
1800-570-5001
Monday to Friday: 9:15AM to 5:15PM & on Saturday: 9:15AM to 2PM (Closed on public holidays & Sundays)
1st Floor, 2323, Prakash Arcade, 17th Cross Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102
Write to our Investor Relations Officer
In case you are not satisfied with the response or the resolution provided, you may contact the Investor Relations Officer of Capitalmind Mutual Fund
Nihit Kshatriya (Head of Investor Relations)
Write to our CEO
In case you are not satisfied with the response or the resolution provided, you may contact the CEO of Capitalmind Mutual Fund
Deepak Shenoy (CEO)
Remedy through the Regulator viz.SEBI
If you are not satisfied with the response from Capitalmind Mutual Fund, you can lodge your grievance with SEBI at https://scores.sebi.gov.in/ or you may write to any of the offices of SEBI or call SEBI on Toll-Free Helpline at 1800 22 7575 / 1800 266 7575.
Online Resolution of Disputes through Conciliation / Arbitration (Smart ODR)
You may first take up your grievance by lodging a complaint directly with Capitalmind Mutual Fund (Refer Level 1 and Level 2 above). If the grievance is not redressed satisfactorily, then you may, in accordance with the SCORES guidelines, escalate the same through the SCORES Portal in accordance with the process laid out therein. After exhausting all available options for resolution of the grievance, if you are still not satisfied with the outcome, you can opt for online resolution of dispute through Conciliation/Arbitration on SMART ODR Portal at smartodr.in.
For SEBI Master Circular on ODR, please click here.
Capitalmind Asset Management Private Limited
1st Floor, 2323, Prakash Arcade, 17th Cross Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102
| CIN: U66301KA2024PTC194639 |
| SEBI Reg. No. : MF/084/25/10 |
| Toll Free: 1800 570 5001 |
